FAQs

Please arrive 15 minutes ahead of your appointted time. Allow 5 minutes to settle in to get yourself preppared for the introductions.

When booking a class you will be notified with a confirmation email, sent to the email you booked with. You may reschedule or cancel your appointment through the confirmation email.

You will be unable to reschedule or cancel your appointment after the 24 hour mark. Please phone or email us directly to make changes to your appointment.

If you are cancelling under the 24 hour mark or you do not show up for your appointment, please note that you are not qualified for a refund.

Please prepare to get messy!! Wear older clothes, long hair should be tied up in a bun or pony tail. All jewelry, watches should come off before the class. We are not responsible for damaged personal items.

Each finished piece will need to dry for 5-7 full days. When your piece if dry we fire it in our kiln, then take the piece out after 12-16 hours. At the 10 day mark we will send a email notification; to the email on file with your glaze next instructions.

We release new classes around the 15th of every month for the following month.

We sell gift cards in-store and gift codes online.

If you are using a physical gift card to purchase a class you will have to redeem it in person or over the phone. Currently Square does not allow the use of their cards on their online platform Acuity Scheduling ( we have complained to the company about this).

Yes! We offer private classes for birthdays, batchlorettes, work fuctions, families, friends and more! We require atleast a months notice, to schedual your group in. Our class schedule for the following month is posted on the 15th of a give month, so ideally we would have to hear from you atleast a week before the 15th to book you for the following month. Private classes do have seperate pricing and are roughly 50% more than a regular class.

Open Wheel throwing is an unguided class for those of you with pottery experience! If you’ve taken several pottery classes and want time to experiment then this is for you! This is NOT for those of you that are unexperience and have not taken any of our wheel throwing classess.

3 Months. We keep your pieces for 3 months before we recycle them. If you take a second class the 3 month period resets. If you can’t make it in 3 months to pick up your pieces before you glaze you can always email or call us and we can set aside your pieces. Another option is that you can pick up your unglazed pieces and bring them back when you have more time to glaze!